Terms of service

Product Quality: We guarantee that all plants are healthy and carefully selected. If you receive a damaged or incorrect item, please contact us within 24 hours for a resolution.

Delivery: Delivery times may vary based on location within Dubai. We will notify you of any delays and ensure timely updates on your order status.

Returns and Exchanges: Due to the nature of our products, returns or exchanges are not accepted unless the plant is damaged upon arrival. Please inspect your order immediately and contact us if there are any issues.

Care Instructions: To ensure your plant thrives, follow the care instructions provided. We are not responsible for plants that fail due to improper care.

Payment: All payments must be completed at the time of purchase. We accept various payment methods for your convenience.

Privacy: Your personal information will be used solely for processing orders and will not be shared with third parties.